Frequently Asked Questions
Everything you need to know about shopping with Aje
What are your shipping options and delivery times?
We offer standard and express shipping worldwide. Standard shipping typically takes 3-7 business days, while express delivery arrives within 1-3 business days depending on your location.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy?
We accept returns on full-priced items within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that sale items are eligible for store credit only.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options including Afterpay and Klarna for eligible regions.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend comparing your body measurements to our chart. If you are between sizes, we generally suggest sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, we ship to most countries globally. Duties and taxes are calculated at checkout for many destinations to ensure a seamless delivery experience without hidden costs.